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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Bailor

Robert Bailor

October 17, 2024

5  out of  5
rating by Robert Bailor
"My wife ,Karen and her family have been long time costumers with Brad and his team. I had been with another insurance company and not happy with the service I was receiving and chose to switch to State Farm. Sharon and Amy were wonderful with the transition. They were kind and so personable to deal with both on the phone and in person. Brad also did a great job with getting everything completed with the house. I would highly recommend Brad and his team to anyone looking for anything insurance related."
We responded:
"Thanks for the great review Bob! We are excited to have you as part of our State Farm family. I'm truly blessed to have wonderful service-oriented staff people here at our office. Let us know if you need anything - we are only a phone call away."
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Brittany Funcheon

October 15, 2024

5  out of  5
rating by Brittany Funcheon
"Brad, Amy & team are really wonderful to work with! I have used them for my car and renter’s insurance for over 15 years. With any questions, they respond quickly and provide excellent customer service!!"
We responded:
"Thanks Brittany!! Our goal is to promise a lot and deliver even more. Thanks for allowing us to take care of your insurance needs!"
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stephen murray

May 23, 2024

5  out of  5
rating by stephen murray
"We had an insurance claim due to hail. Both my car and several areas of my home were damaged. I was able to file my claim very quickly on the app, load pictures, and receive the help I needed in a very short amount of time. I had no out-of-pocket for my vehicle or my home, State Farm took care of everything and made it super simple, minus a shared rental cost for a week while my car was repairs, and it was a fraction of the rental cost. I was able to pick my own contractor, and no funds were withheld so I was able to get the work done quickly without a lot of hassle. Many of our neighbors with other insurance companies had to wait for draw periods and tons of red tape, but we were fully funded and ready to go. Brad was available when I had questions and we got through the process much faster than our other neighbors. It really is like the commercial where State Farm is there and ready to help."
We responded:
"Thanks Stephen! We are always here to make things right when things go wrong!! We appreciate the confidence you have in our office."
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Robert Porta

January 10, 2024

5  out of  5
rating by Robert Porta
"Great people with wonderful staff that always do their best to make issues right."
We responded:
"Thanks Bob for your review. You know we will do anything in our control to make issues right. Let us know if we can help you in any way!!"
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Dan K

December 15, 2023

5  out of  5
rating by Dan K
"House caught on fire,Brad call me be for I could call him.Great people work there"
We responded:
"Thanks Dan. We buy insurance with hopes that we never have to use it. When the unexpected happens, we pride ourselves on being here to help you make things right!"
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Jennifer Hoffman

November 22, 2023

5  out of  5
rating by Jennifer Hoffman
"They are always helpful! My coverage is what I need at an affordable price :)."
We responded:
"Thank you for placing your trust in us Jennifer! Our goal is to promise a lot and deliver even more!! Let us know if you need anything - we are here 24/7!!"
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Jim Foreman

June 1, 2023

5  out of  5
rating by Jim Foreman
"Brad, Amy & Jenn are very customer focused and both timely & reliable with any information or issues that arise. Great team!!!!"
We responded:
"Thanks Jim! Customer service is our top priority. I'm blessed to have a great team to work with."
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Crooked Sights

May 19, 2023

5  out of  5
rating by Crooked Sights
"Brad and his staff have been overly accommodating to service my needs. Each interaction is warm and friendly, It feels like they know me personally when i call."
We responded:
"Thank you for the great review Jimmy. Personal service is what we do best. Thanks for allowing us to cover all of your insurance needs!"
Profile photo of Rich Riviello

Rich Riviello

April 23, 2023

5  out of  5
rating by Rich Riviello
"Brad Shoemaker has been our insurance man for over 25 years. We have both auto and home insurance with him. He has always made himself available for questions, concerns and issues. His office staff is excellent and they promptly follow up with answers when needed. He always contacts us with any new developments within State Farm. One of the latest enhancements was the “Drive Safe and Save” program. By participating in this program we have saved money on our auto insurance for both cars. I highly recommend Brad Shoemaker to both our family and friends. Keep up the Great Job Brad!"
We responded:
"Thanks Rich! In today's world we think personal service is of utmost importance. We strive to be there for you 24/7/365!!! We appreciate the trust that you have placed in us and we will never take that for granted."
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Christopher Cook

April 19, 2023

5  out of  5
rating by Christopher Cook
"Jen and Amy are amazing! They are always on point to help out and their follow-up is top notch. And when they are not available, Mr Shoemaker was there to help me with my claims and questions."
We responded:
"Thanks Christopher!! I truly do have an amazing team. We pride ourselves in going above and beyond with personal service."
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Mike Hofer

January 26, 2023

5  out of  5
rating by Mike Hofer
"Brad and his staff are excellent to work with and truly care about his customers. They will do everything they can to make sure you and your family has the best coverage at the best rate possible."
We responded:
"Thanks for your trust and confidence in us Mike. Our goal is to provide you excellent service while getting you the best price point available!"
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Derek McAlkich

January 26, 2023

5  out of  5
rating by Derek McAlkich
"everything was great."
We responded:
"Thanks for the great review Derek!! We are happy we could help you out!! "
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Michael Kimmel

December 8, 2022

5  out of  5
rating by Michael Kimmel
"The staff there is top of the line"
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Erin Murphy

September 2, 2022

5  out of  5
rating by Erin Murphy
"Brad, Amy, and Jen always go above and beyond to provide outstanding service. They process claims quickly and follow up to make sure repairs and other issues are handled satisfactorily. I highly recommend Brad Shoemaker's State Farm Agency for all automobile and home insurance needs."
We responded:
"Thanks Erin. We appreciate the trust you have in us to take care of your insurance needs. We take pride in being here to help make things go right!!"
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Jessica Semko

September 2, 2022

5  out of  5
rating by Jessica Semko
"Brad and Amy at State Farm have the best customer service and went above & beyond. Any time I called or needed a question answered I was always able to speak to either one of them and they were always willing to help out in anyway needed! I would recommend their office to anyone that is looking for a great team to work alongside them and their insurance needs!"
We responded:
"Thanks Jessica for your review. Our primary goal is to promise a lot and deliver even more!! Your review means a lot to us!!"
Profile photo of Cyndi Lingenfelter

Cyndi Lingenfelter

May 24, 2022

5  out of  5
rating by Cyndi Lingenfelter
"We recently changed our insurance to Statefarm - Brad and his team were super friendly and helpful and made the transition very easy. We never felt like they were trying to upsell us, in fact, Amy helped us find more ways to save! It’s also nice to know that if I have a question, an answer is just a text, email or quick call away. We would definitely recommend Brad and his team!"
We responded:
"Thanks Cyndi for trusting us to handle all of your insurance needs."
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H weaver

May 12, 2022

5  out of  5
rating by H weaver
"Brad’s team was nothing but helpful and kind! Amy and Jen are the best. I would recommend their insurance services to anyone."
We responded:
"Thanks Hayley! So glad we could help you out. Let us know if you need anything!!"
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Scott Weaver

March 8, 2021

5  out of  5
rating by Scott Weaver
"I cannot say enough good things about Brad and his staff. From professionalism to friendship they are second to none. Always a text,, Email or phone call away. they definitely go above and beyond, and they are very proactive and stay on top of all policies. thanks again for the continued services....too many many more years!!"
We responded:
"Thanks for your review Scott. We are always just a call or text away!! Thanks for placing your trust in us to handle your insurance needs!!"
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Beth Smith

February 9, 2021

5  out of  5
rating by Beth Smith
"I've been with Brad Shoemaker since he started his agency. I wouldn't go with anyone else. His staff is amazing. Amy is very knowledgeable and patient and helps me with everything I need."
We responded:
"Thanks Beth. Your review means a lot!! So happy we can help you with all of your insurance needs."
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Joyce Koegler

February 8, 2021

5  out of  5
rating by Joyce Koegler
"They were great"
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Linda Lebendig

January 30, 2021

5  out of  5
rating by Linda Lebendig
"Great as always"
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P Man

November 28, 2019

5  out of  5
rating by P Man
"Brad is a great guy!"
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Jeff Schroeffel

November 21, 2019

5  out of  5
rating by Jeff Schroeffel
"Brad has been my agent since I lived in Altoona back in 2001 or so. His office is always there when I need them and the response time is awesome. A few years back, State Farm asked me to take a Pittsburgh based agent since that is where I live. I said "do I have to", because the service at Brad's office has been so strong. I can't make a higher recommendation. Thanks as always guys."